Question 1

How do I ask your company a question?

Accepted Answer

To ask our company a question you can call us at 603-232-7268, email us at contact@eckcreations.shop, or fill out our contact form on the home page.

Question 2

What is your return and refund policy?

Accepted Answer

Please click the shipping & returns policy link in the footer of our website for the information your looking for pertaining to those policies.

Question 3

What's your companies average handling and shipping time?

Accepted Answer

We usually ship by the day after an order, but sometimes it might take two days, because of holidays, weekends, and unforseen delays. We like to ship our items via the USPS priority mail, which takes two to three days to arrive.

Question 4

Can your company customize or personalize an item

Accepted Answer

We can personalize many of our creation, by adding a name, personal message, special date, or a quote. We can customize many items or even create an idea that you may have, but there will need to for our company and you to chat to obtain more details. If you're interested in submitting an idea or would like to have a personalized item created, please feel free to contact us.

East Coast Kid Creations

FAQ